I have 3 types of WiFi connections but none of them lets my Zenphone update/download, but Android and IOS download/update just fine. I received a software update and was hoping it would fix this but it did not. What to do if Google Play Store will not load or download apps 1 Open the Settings app. Even checked if in the options it was selected the one to just download from mobile date but it was up to every connection, so I don't know what to do anymore. ![]() Alternatively, you can clear the Play Store and Google. The options vary depending on the model year of your. The best fix is to wait for the Play Store to finish updating and installing, and then try again. Settings>apps¬ifications>all apps>right corner 3 dot>reset app preferencesĪnd see if problem is solved by trying to update any app in playstore I cannot download, install, or update any applications from the Google Play Store. Yes I can download if I'm using my data, but the point is, if I have WiFi connection and I can download and update apps from other phones just fine from it, why can I not do so from my Zenphone? I can't be wasting my paid data like that, what if I need it when I'm not at home? Since I don't have that much paid data and I think it's a bug c I this once and it turned out it was my Wifi that was the problem. ![]() If your using WiFi, try using your data instead. Note: If your mobile device is operating on iOS 13 (or lower) or Android 8 (or lower), you may not be able to reinstall the Ring app.Well the first is best to check whether it's your phone or your internet connection. Don't worry, you won't lose access to your Ring videos, settings, and Event History. If you uninstall the Ring app on your mobile device then reinstall the Ring app from your app store, you will download the latest version. After restart, attempt to update the Ring app again in your settings or app store. Sometimes phones and tablets just need to be restarted. Learn more about Compatible Mobile Devices For Android devices, go to Google Play StoreMenuSettings. Another reliable troubleshooting method is to clear cache and data for Google Play Services, Google Play Store & Google Services Framework. Since the release of these operating system versions, we've made significant security updates to help protect your Ring account. iOS and Android both allow you to automatically update apps, but I personally don't enable. If you have iOS 13 (or lower) or Android 8 (or lower), your mobile device's operating system may be unable to use the Ring app. Try backing up your photos and videos to the cloud, or uninstalling apps you don't use.Ĭonfirm your mobile device is compatible to update. Make sure your mobile device has enough storage.įor apps to update, most mobile devices require 3-5 GB (gigabytes) of space. If you have poor cellular signal, your mobile device may be pausing your update until its on wifi. If you're having trouble getting the latest version of the Ring app, here are a few things to try. To get started, choose your mobile device's operating system below: Learn how to create a Ring account Updating the Ring app on your mobile phoneįor the latest features and fixes, make sure to update the Ring app to the latest version. According to a report by Google, when you have less than 1GB of storage.
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